Refund Policy
Last updated: 8 September 2026
30-day money-back guarantee
Paidly, provided by Paidly Flow team, offers a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net with your order details, or email us at support@paidlyflow.com and we will help you arrange it.
Renewals and cancellations
Subscriptions renew automatically until cancelled. You can cancel at any time from your billing settings; cancellation stops the next renewal and you keep access until the end of the paid period. Refund requests for a renewal charge follow the same 30-day guarantee described above.
Questions
See our terms and conditions and pricing page for more detail on plans and billing.